Case Study 1
Focusing on Accounts Receivable
Profile: Three Physician Practice Group
Problem Prior to Engaging Integra MDP
Continual increase in aged accounts receivables placed a financial strain on the practice. At the time of takeover, current month billings only represented 20% of the total AR.
Integra MDP Action Plan
Initial analysis identified 2 separate root causes for the receipt deficits and four immediate improvement opportunities to further reduce Days Revenue Outstanding for the practice.
A thirty day action plan was developed and implemented to address the structural issues faced by the practice. Specific, Measurable & Actionable items were tracked and reported through Integra’s Client Portal with Key Performance Measurement Dashboards depicting real-time results. Results were discussed with the Practice Leaders during monthly business meetings along with newly identified performance improvement initiatives uncovered during the prior month.
End Result
• Aged AR reduced from 80% of total AR to 40% of total AR within 90 days.
• Days Revenue Outstanding (measurement of time between patient encounter to first insurance dollar received) reduced by 65% over the first 6 months
• Net Collection Revenue (revenue plus adjustments expressed as a percent of charges) increased from 82% to an average of 108% per month after 90 days.
• Real Revenue increased by over 22%
